Today I’ll share with you one incidence which was a mistake on our part.
One of our customers from a Caribbean country placed an order for a car with us. He had transferred part of the money to our bank account. Trusting that he will send the remaining money I went ahead and shipped the car to St. Lucia. I however did not send him the bill of loading. I was planning to send it to the customer only after getting the full payment. However the payment did not arrive from the customer. So I decided to stop the shipment at the port of Jamaica and negotiated with a shipment company in Jamaica to ship the car back to Japan. It was not possible for us to selll the car to any other customer in Jamaica because of the regulations regarding year of manufacturing. (more…)
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